Zephyr Return Policy

90 Day Limited Warranty

We warranty all non-consumable* products against manufacturer defects for a period of 90 days. To file a warranty claim, please contact us at Online Sales.

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60 Day Return Policy

All returns must be accompanied by a Return Authorization (RA) number. To obtain an RA number, please contact us at Online Sales. Returns only accepted with an RA number. You may initiate a return for an item(s) within 60 days of receipt for a refund of the original payment (minus shipping fees). Refunds will be applied to your account once the item has been received and inspected by our warehouse. The customer is responsible for all shipping fees.

To qualify for a return, the item(s):

  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must not have been installed
  • Must not be missing pieces

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Restocking Fee

A 15% restocking fee may be charged for the return of good stock.

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Shipping Damage

If there is damage to the shipping packaging, fully inspect the product before signing any freight delivery receipts. If the product is damaged, you should decline the shipment and contact Zephyr at Online Sales for a replacement.

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Disclaimer

Zephyr reserves the right to change or modify our above mentioned policies without prior notice.